• Company name: BLU SIMAR S.L.U.
  • Commercial Name: BRAVANAUTIC
  • Registered Address: Calle del Futur s/n, Viver Altamar, D3, 17251, Calonge i Sant Antoni, Girona, Spain
  • CIF / NIF: B55175467
  • Telephone: +34 639 622 001
  • E-mail: info@bravanautic.com
  • Domain name: www.bravanautic.com
  • Administrative authorisation: active

Purpose

The provider, responsible for the website, makes this document available to users in order to comply with the obligations set out in Law 34/2002, on Information Society Services and Electronic Commerce (LSSI-CE), as well as to inform all users of the website about the conditions of use of the website.

Any person accessing this website assumes the role of user, committing to the observance and strict compliance with the provisions herein, as well as any other legal provision that may be applicable.

The provider reserves the right to modify any type of information that may appear on the website, without any obligation to give prior notice or inform users of said obligations, with publication on the provider’s website being understood to be sufficient.

Liability

The provider disclaims any liability for the information published on its website, provided that this information has been manipulated or introduced by a third-party external to the same.

The provider’s website may use cookies (small information files that the server sends to the computer of the person accessing the page) to carry out certain functions that are considered essential for the correct functioning and visualisation of the site. The cookies used on the website are, in any case, of a temporary nature with the sole purpose of making their subsequent transmission more efficient and they disappear when the user’s session ends. Under no circumstances will cookies be used to collect personal information.

From the client’s website it is possible that you may be redirected to content on third party websites. Given that the provider cannot always control the content introduced by third parties on their websites, the provider assumes no responsibility for such content. In any case, the provider states that it will immediately remove any content that could contravene national or international legislation, morality or public order, proceeding to the immediate withdrawal of the redirection to said website, informing the competent authorities of the content in question.

The provider is not responsible for the information and content stored, including but not limited to, in forums, chats, blog generators, comments, social networks or any other medium that allows third parties to publish content independently on the provider’s website. However, and in compliance with the provisions of art. 11 and 16 of the LSSI-CE, the provider is available to all users, authorities and security forces, and actively collaborating in the removal or blocking of all content that may affect or contravene national legislation, international law, the rights of third parties or morality and public order. In the event that the user considers that there is any content on the website that could be susceptible to this classification, please notify the website administrator immediately.

This website has been checked and tested to ensure that it functions correctly. in principle, it can be guaranteed to function correctly 365 days a year, 24 hours a day. however, the provider does not rule out the possibility of certain programming errors, or the occurrence of force majeure, natural disasters, strikes, or similar circumstances that make it impossible to access the website.

The contact details on this website do not have the consent of commercial contacts or whatever the intentions of the user who contacts, except for budgets, technical support or budgets of our services.

Through the Platform, Bravanautic.com offers an online booking service through which tourism providers can offer their products and booking services so that users of the Platform can use them to book easily in one place. Bravanautic.com does not buy or (re)sell the booking products or services. You pay supplier directly (Bravanautic.com only offers an intermediary role).

When you make a booking through the Platform, you enter into a direct contractual relationship with the Supplier you book, unless otherwise specified. Bravanautic.com communicates your booking details to the relevant supplier(s) and sends you a confirmation email on behalf of the supplier, unless otherwise specified.

The online sale of tourism products through the sales network BRAVANAUTIC is made directly from customer to supplier company, without the sales network has CAP responsibility (Except those from Travel Agency), applying, in each case, the conditions of sale and advance payment established by the SUPPLIER individually. The particular conditions of each activity can be found on the booking voucher or on the pages of the services we sell. However, BRAVANAUTIC provides the services of CENTRAL BOOKING in order to accommodate the activity to the law and monitor the successful completion of all bookings.

Protection of personal data

The provider is deeply committed to complying with the EUROPEAN regulations on the protection of personal data, and guarantees full compliance with the obligations set forth, as well as the implementation of the security measures set forth in the Regulation of Development of the RGPD.

The provider makes the entity’s Privacy Policy available to users, informing them of the following aspects:

  • Details of the data controller: BLU SIMAR S.L.U.
  • Data processed: E-mail address, name, NIF, postal address.
  • File in which they are stored: internal data vault.
  • Purpose of processing: operational and commercial.
  • Obligatory or not to provide, as well as the consequences in case of not providing: The user is free to provide his/her e-mail address if he/she wishes to receive news.
  • On the rights of all users and the procedure for exercising them. By sending an e-mail to info@bravanautic.com from the e-mail address provided, you may exercise your rights to unsubscribe or cancel your data.

What data do we collect?

As soon as you contact BLU SIMAR S.L.U., either because you request information about our products or services or because you want to become our customer, we need to process your personal data. In general, we ask for the following identification data: name, surname, commercial name, NIF, town, country and telephone number. These data are not obligatory and it is even possible to register with just a first name and an e-mail address.

In addition, the following navigation data will be collected: Internet connection IP, device characteristics, preferred language, country of location and session data (reference domain, pages visited, date and time of access to the website).

We obtain the data from the registration of our website, our Blog and our customer service and support.

How do we use this data?

We use the data for the following purposes:

  • In the case of requesting information, to facilitate the commercial offer of the services we provide.
  • To provide invoicing services in the event that an account is created.
  • To carry out statistics and market reports.
  • To analyse the browsing behaviour and access of users to our websites and applications.
  • To offer new services that may be of interest to our users.
  • Through cookies and tracking code incorporated into our website and apps, we collect information to improve the user experience.

Do we share or transfer your data?

No. BLU SIMAR S.L.U. will not transfer personal data to any company, except for those required by third party companies or suppliers of BLU SIMAR S.L.U. for the correct provision of our services. This data will be strictly necessary for BLU SIMAR S.L.U. to offer its products or services and neither BLU SIMAR SLU, nor the third-party companies will use the data other than that indicated in this policy or in the Service Agreement, in the event of actually contracting the BLU SIMAR SLU service.

We undertake to inform you of any corporate change that implies a new ownership of the data you have entrusted to us, giving you the option of exercising your rights.

Is my data safe at BLU SIMAR S.L.U.?

BLU SIMAR S.L.U. has developed all the systems and technical and organisational measures within its reach, as provided for in the personal data protection regulations, to avoid the loss, misuse, alteration, unauthorised access and theft of personal data provided by the user or visitor.

All communications with BLU SIMAR S.L.U. are carried out on a secure channel using 256-bit encryption, the same level of security used by the most advanced banks. The servers of the hosting service provider are hosted in Europe, guaranteeing high security standards (physical security of the facilities, backups, network security and storage services).

What are my rights?

  • Right to be informed: In this section we will inform you of your rights in relation to the data we collect.
  • Right of access: This right entitles you to know what data is being processed about you, for what purposes, the origin of the data and whether we communicate it or have communicated it to third parties.
  • Right of rectification: This is the possibility to modify your data when it is incomplete or inaccurate.
  • Right of opposition: This is your right to oppose the processing of your personal data when, for reasons related to your personal situation, the processing of your data must cease (unless one of the exceptions set out in the legislation is met).
  • Right to be forgotten: This is the right to the deletion of your data if the reason for which you provided them has disappeared, the processing is not lawful because they have not been collected correctly, or you revoke your consent, as well as the other cases provided for by law.
  • Right to limitation of processing: This right allows you to request and obtain from the data controller or file, a limitation of the processing of your personal data when the following scenarios occur: inaccuracy, unlawfulness, claims or opposition.
  • Right to portability: To receive your data in a structured, commonly used and machine-readable format, and to be able to transmit it to another data controller, provided that this is technically possible.
  • Right not to be subject to automated individual decisions: To prevent us from making a decision about you based solely on automated processing of your data that produces legal effects or affects you in a similar way.

You can exercise any of these rights by sending an email to info@bravanautic.com.

Intellectual and industrial property

The website, including, but not limited to, its programming, editing, compilation and other elements necessary for its operation, designs, logos, text and/or graphics are the property of the provider or, if applicable, it has a licence or express authorisation from the authors. All the contents of the website are duly protected by intellectual and industrial property regulations, as well as being registered in the corresponding public registers.

Regardless of the purpose for which they were intended, the total or partial reproduction, use, exploitation, distribution and commercialisation, in any case requires the prior written authorisation of the provider. Any use not previously authorised by the provider will be considered a serious breach of the intellectual or industrial property rights of the author.

The designs, logos, text and/or graphics not belonging to the provider and which may appear on the website belong to their respective owners, who are themselves responsible for any possible controversy which may arise with respect to the same. In any case, the provider has the express prior authorisation of the same.

The provider expressly authorises third parties to redirect directly to the specific contents of the website, and in any case to redirect to the main website of the provider.

The provider acknowledges the corresponding industrial and intellectual property rights in favour of their owners, in the event of using any external image. To make any comments regarding possible breaches of intellectual or industrial property rights, as well as any of the contents of the website, you can do so by sending an e-mail to the following address (info@bravanautic.com).

Applicable law and jurisdiction

For the resolution of all disputes or questions related to this website or the activities carried out on it, Spanish law shall apply, to which the parties expressly submit themselves, and the Courts and Tribunals of Girona shall be competent to resolve all conflicts arising from or related to its use.